1. We Respect your Privacy

Drop Debt ("Drop Debt," "we," "our," or "us") operates the website www.dropdebt.com.au (the "Website"). We respect your right to privacy and are committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect, use, disclose, and manage personal information.

 

2. Information We Collect:

We may collect personal information, including but not limited to, names, contact details, addresses, financial information, and identification details necessary for debt collection purposes.

 

We may gather information about how you use our website, such as IP addresses, device information, browser type, and pages visited. This information helps us enhance user experience and improve our services.

 

3. How We Use Your Information:

We use personal information for debt collection activities, including contacting debtors, assessing creditworthiness, and managing accounts. We may also use it to provide you with information, updates, and our services.

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4. Disclosure of Personal Information:

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposed set out in this Policy.

 

We may share personal information with third-party service providers, such as legal advisors or credit reporting agencies, to facilitate debt collection activities to provide you with products or services.

 

We may disclose information as required by law or when we believe such disclosure is necessary to protect our rights, comply with legal processes, or respond to legal requests.

 

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

 

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

 

5. Modifications to Privacy Policy:

We reserve the right to modify this Privacy Policy at any time. Please review this policy periodically to stay informed about how we collect, use, and protect your information.

 

For material changes affecting your rights or obligations, we will provide at least 30 days' notice via email. You may terminate your agreement with us if you consider such modifications cause you material detriment.

 

Non-material changes will be communicated at least 30 days in advance via our Website's Media Centre.

 

6. Security of Your Personal Information

We are committed to maintaining the security, integrity, and confidentiality of the personal information entrusted to us. To safeguard your personal information from unauthorised access, modification, or disclosure, we have implemented robust measures and reasonable security protocols.

 

Our employees, contractors, agents, and service providers involved in managing our information systems are bound by confidentiality obligations to ensure the privacy of any personal information in our possession.

 

We regularly assess and enhance our security measures in alignment with the latest technological advancements. It is important to note, however, that while we employ stringent security measures, complete security of data transmitted over the internet cannot be guaranteed.

 

7. Cookies

We may from time to time use cookies on our website. Cookies are very small files utilised by a website to recognise you upon your return and to retain information about your website usage. It's important to note that cookies are not harmful programs that can access or harm your computer. While most web browsers automatically accept cookies, you have the option to decline them by adjusting your browser settings. However, this choice may limit your ability to fully utilise all features of our website.

 

Our website may utilise cookies intermittently for the purpose of analysing website traffic, enhancing the overall visitor experience. Additionally, cookies may be used to deliver pertinent advertisements to website visitors through third-party services like Google Adwords. These advertisements may appear on our website or other sites you visit.

 

8. Contact Information:

If you have questions or concerns about this Privacy Policy, please contact us at connect@dropdebt.com.au.

 

This Privacy Policy is effective as of the date mentioned above and will remain in effect until any modifications are made.